My name is Liena Setlale, my phone number is 0741762384. I have phoned the help desk four times, to cancel my contract but every time they transfer me to another extention where I have to hold and nobody answer the phone until about 30 minutes and I have to give up. But when they want me to upgrade ...
On Friday, my mother asked me to help her cancel a contract with MTN after she failed to cancel it herself because she did not know which options to choose on the voice prompts. I do not stay with her, so the easiest way was for me to call MTN and ask them to please get hold of her and assist her: ...
Been a customer since Feb 2012 and April 2012 on 2 separate Data contracts. When I signed up the download speed was betweek 700 - 900 kbps, .It deteriorated since however I was still happy with the download speed which averaged between 300-500 kbps. On 29 October my download speed dropped to 20-50 ...
In a week they cant do a simswop for the new phone on a new contract. Everytime the answer is we did send it to the technical people and it wil take 2-24hrs. They told me that on Tuesday last week, on Thursday last week, on Saterday last week. Then got another simcard on Sunday and again nothing ...
A account has been opened in my name by Nashua Mobile. I have reported this to the SAPS as well as the South African Protection Services. I also contacted Nashua Division via phone. A I was assisted by Edward, he could not find me on the system and as result requested that I send him a copy of the ...
Sent my S4 for repairs, it came back to Festival Mall and they gave it to another customer. Customers are expected to provide ID when collecting, so I do not understand how this could have happened. Whilst at the branch they refuse to let me know what is going on (trying to hide the fact), they ...