The last time I wrote a report on 8ta I closed by saying "keep up the good work". Well the good work does not exist in my eyes any more. Never in my life have I received more shocking service. I have an email between 8ta's billing department, a few other 8ta employees including persons in ...
On 11/11/2013 i got a sms stating my bill for nov is at R4050 i rarerly use this contract and three to four months a go had a similar problem and then i requested that this bill should be blocked on R200 for the one contract obviously it did not happen and vodacom does not want to change the ...
I have been using myPrepaid for a couple of months now. The experience has not been good. I have not once received the electricity token within the 10 minute window they claim to deliver it in. I have sent them loads of complaints about the terrible service and have not received a single reply. ...
On three different occasions I tried to renew my contract at the Vodacom shop in Westgate - and all three times it turned out to be a total disaster. The current layout of the shop makes absolutely NO sense and the service is non-existent. The first two times I was ignored and had no idea who was ...
I upgraded almost 4 months ago. My new contract is R299 a month. On top-up its a bit over R300. From the first month we saw our bill was far over R500. How can this be since its a top-up and you can't go over the limit? So we went to the store to see what's up and they told us no its just transfer ...
I have requested for my post-paid contract to be cancelled on October 9. I received a confirmation mail from Matumelo Mampane to indicate that my contract will be converted on the 5th of November 2013. I have just received a bill from Neotel reflecting a charge for the whole of November 2013 with ...