I have complained about a contract and I am still waiting for Vodacom to investigate. It is over 2 months now. They have the nerve to continue debiting my bank account. I stopped the payment last month and they double debited me this month. How long does it take to investigate? And to make things ...
I made an online Samsung S4 Galaxy application on 31/10/2013 a consultant Mr F Adam called me back took my details gave me OPT number 239948 whilst on the line. He confirmed the success of my application and told me to expect delivery in 7 days max. He gave his email address as [Email Removed] . I ...
10/11/2013 ON A SUNDAY, I CALLED MTN 173 FOR A SIM SWAP TO 0734276635, TO MY SURPRIZE WAS TOLD THAT I MUST DIAL 0831808 AND THAT STD RATES WUD APPLY, AND FOR A SWIP SWAP I MUST GO TO THE NEAREST MTN STORE WITH R137. WAZ ASSISTED BY JONATHAN, TO ADD VALUE HE FURTHER MORE TOLD ME TO CALL FROM THE NEW ...
I requested with a fax on 30 October 2013 for statements for 01 March 2011 - 28 February 2013 that i need for tax purposes, but have not receive anything yet and today is 12 November 2013. Please send the statements urgently, thank you. ...
Early in the year I sgned a data contract with Vodacom. The contract is for 3 gig of data in the amount of R189 per month. Vodacom has permission to deduct the amount off my cheque bank account. In case I exceed the data volume Vodacom can still take the additional amount as per agreement. Last ...
My Vodacom account has been upgraded without my consent, I started receiving text msgs on my cell that my upgrade quotation has been generated, and your upgrade request has been processed, and your contract has been extended should you have queries please call 0821959. I called that number in order ...