After seeing a good deal for a new cell phone contract, I I signed a contract for R199 per month. When the final documentation was printed out in the shop, it said price R249 per month. I asked consultant Bryan why there was a discrepancy, and he pointed to another line on the page where it said ...
See the email I sent below still no resolve to this query? 2 months! From: Brad Needham Date: 10 September 2013 16:18 Subject: Acc query To: Customer Services Please can you explain when I open my acc that you email me every month there is this red highlighted text at the top of the itemised bill ...
Req 2900536 Good day. Your reference refers Im afraid you do not understand what happened of has been misinformed. I never booked my phone in for a screen replacement. I booked my phone in for a repair as advised by Karedi Motsau at the repair centre. My insurance wanted to replace my phone pending ...
Vodacom decided to now charge for an old device when you upgrade your contract on month 21. In essence, your money since they started charging for devices seperate to the contract (minutes / data) I upgraded a data line on 18 Oct. I suddenly found out that my November invoice is for the old device, ...
I took my phone to the repair center in Century City Cape Town because it kept on freezing and would loose network. The phone was booked in previously for the same problem and was sent to the advanced repair center in Johannesburg for repairs. When I arrived to collect my phone today it was not ...
The message below is the exact e-mail (shortened due to Hello Peter limit) that I sent to MTN on 6 November and STILL NO RESPONSE!!! I am raising a dispute for my contract as seen in the subject, number: 0833005157 I phoned mtn last week and requested for my invoices to be e-mailed to me after ...