I called your head office today looking for the marketing department, was put through to different departments. Finally got through to a gentlment called Nelson who assisted me by giving me a number to call, which i called but was not assist due to a very RUDE receptionist. I asked her to put me ...
My two children were due for upgrades on their cell contracts. They were offered I-phone 5's as their upgrades, which they agreed on. the phones were supposed to be available at Greenstone Mall by Friday 08/11/2013 but on enquiring, we have been given all sorts of excuses why they are not ...
I upgrade to a LTE Samsung device. It was confirmed that the package will be activated at no additional cost to LTE. After 2 weeks I enquired, it was not updated yet, but the call center said it is now loaded, that was last week. I phoned back 2 days later since I did still not get LTE, ...
I emailed Cell C customer service - 07 November 2013 09:24 AM on 08 November 2013 10:22 AM, i receive a reply One of our Retention's Consultants will contact you within 2 business days regarding your request. Your query has been logged with Reference Number: 1311070000079007. i have since sent ...
I purchased two lines from cell c, one voice and one data..i have had these two contracts now just over 2 and half weeks and I'm still battling use cause of no coverage. I inquired to cell c if there was a problem with a network and the respond was no but my would be resolved. till now I have not ...
I had contacted Cell C on the 04/10/13 @ 09.46am to cancel my contract. I had spoken to a consultant namely Nomvulo Tupe whom had confirmed the cancellation with ref#1310040000013181.On the 11/10/13 @ 19.12pm I received a sms from Cell C thanking me for an upgrade that I had taken out. On the ...