I am struggling to get my suspended line reconnected, I have paid my account on Friday 8 November 2013 already. I used the wrong reference number, I called autopage explained what happend yesturday 11 November 2013 and the lady in customer care told me to just fax through the proof of payment and ...
So during my wonderful experience (please note sarcasm) with MTN, my contract is now coming to an end. After pressing 2 for the last 2 weeks to get my cancellation forms / confirmation sent to me nothing... Wonder how much MTN pays Hello peter to offer MTN a better customer experience than their ...
For months now I have been trying to get something as simple as a monthly debit order date changed with MTN. First I was told that I should call back on a certain date since system changes can only be done on this date. I then did that just to be told that I missed the cut off deadline and must ...
I called in befoe the end of sep 2013 and my arrangement regarding my payment and tel them they must debit me on the end of oct for sep and oct payment before the end of oct the put my account in dispensed state and the end of oct 2013 the debit was made total of R823 and I called in and ask when ...
Good day I cant not express my disappointment in MTN as a valued customer. 1. Part of my contract is to receive 200MB of data montly. For the month of October my account was not credit with this 2. I've requested that my account migrate to a top up 350 # 2889952. After the migration when I cheched ...
We have been phoning Vodacom since sunday night, because my son could not receive or make calls or go on the internet since Sunday evening. Everythime nothing gets sorted out. Today Vodacom gave me an un barring code to put in and when my son put the code in it said supplementary service error. Now ...