I upgrade my contract to iPhone5 and it was delivered but to my surprise i was given the incorrect Sim card and the phone is not working, i have been going to Vodacom Northgate (4days) and they refuse to take back the phone since it was courier to me, now i must wait for days waiting for collection ...
I called on the 7th a call was logged I also wrote a hello peter complaint, not only was Pam the supervisor from the call center looking into this- but someone from the hello peter side called me and also said they would look into this I am so frustrated I want to give up and get rid of my contract ...
I have been a client of MWeb for over ten years and never receive invoices and statements. I have a monthly debit order for my subscription. I have now requested invoices and statements to be emailed to me for the past financial / tax year, as I require these documents for tax purposes. SARS has ...
They called and told me I didn't pay for July picking that up after 3 months and their consultants are very rude and incompetent. I'm disgusted with their treatment. No more recommending cell c I'm enough. I was warned before about their reputation but I chose not to listen now I regret the day I ...
I had four contracts with Vodacom, and canselled one when it expired. Two days before expiring date I was informed that all credits must be used before end of contract R900 . How could I phone for R900 in two days while I'm a office worker? I work and do not have time to be on the phone all day. I ...
I went into a telkom store for a modem as i wanted to get connected to the internet. I bought the modem, was not asked if i could install it, and took it home in December 2012. I'm paying an extra R270-00 monthly for this, Since then I have phoned the call center every month up to May this year to ...