After my long journey with different consulatnts and supervisors at MTN call centre for almost a month to resolve my airtime query and some funny responses on Hellopeter from MTN. Finally the supervisor by the name of Patricia managed to resolve my query and I have been credited for my airtime. If ...
My husband and I have been experiencing major problems with this company for the last 2 months now!!! We are completely disgusted in the service and they have left us with very little options regarding this matter. So with this being said I hope someone gets back to us ASAP! Ever since my husband ...
I UPGRADED MY CONTRACTS (2), RECEIVED BOTH MY PHONES ON THE 02.10.13.THE NOKIA LUMIA WAS ONLY ACTIVATED ON MONDAY THE 07TH OCTOBER, 4 DAYS LATER AS IT HAD A MICRO SIM.I USED THE PHONE FOR 3 DAYS AND IT KEPT GOING ON AND OFF.BY THURSDAY IT FROZE COMPLETELY.I LOGGED THE CALL ON FRIDAY MORNING AT ...
I recently was contacted by the Vodacom Telephonic Upgrades Call centre and advised that my account was due for an upgrade. I proceeded to upgrade my account for another 2 years, and chose my new handset. I was given a free gig of data for the duration of the new contract and was delighted when i ...
On the 13th of November I tried to contact Telkom to advise them on a line cancellation. I dialled about 10 different numbers. The results were quite similar: listening to the music on 10210 option 4, busy or line does not exist. I dialled the switchboard at Telkom Head office on 012 311 3911. It ...
I contacted CellC to advise of pathetic Network coverage, bad call quality & slow connectivity. I was contacted by the support team to fill in a "network template" documenting the issues which i did & resent it to them on the 4th November. Since then I have not had any further ...