On 7 January this year I took out a Smart Standard 229 contract at the Istore in Sandton (R449pm). It was time for my upgrade. The contract was supposed to start on the 1st of February. Before the contract started, I realised that in fact the Smart standard was a better option to be on (R499pm). It ...
I was contacted about an upgrade and after everything was done, the next day I received a sms saying that deal was approved but on another package, so I phoned their customer service and after explaining I was told that she cannot tell me what package it was changed to, I asked her the sms I ...
I phoned on 12 November 2013 to do a SIM swop, the persons told me that they will call me back in 4 hrs time, and nothing happened. Phone again this morning at 8 at the lady said they will call back in a few minutes because her computer was off-line. Phone for the 3rd time and then this lady said ...
We have a 4Mbps ADSL line. Our ADSL line speed slowed to a horrific crawl on Wednesday, 6 November 2013. Speed is .82Mbps Download and .35Mbps upload. Reported Friday morning 8th Nov. Spent almost an hour on the phone with a helpful technician. Synch'd the line a couple of times, rebooted, ...
Im Still waiting for feedback after 2 Weeks. No Reference Number. I have recently added telkom adsl 1 mb uncapped to a phone line. I have received the bill for R989. When I activated the adsl the call centre notified me that the monthly fee will be R670 for the adsl and anytime minutes. They spoke ...
I upgraded my cell phone at MTN about 2 months ago. About a month ago my phone started with technical problems, first they said I had the wrong sim card in my phone as the new phone needed a specific sim card to work properly. After purchasing the new sim card the phone persisted with the technical ...