My adsl line took over 4 weeks until it was giving me the requested speed of 2mbps. On Thursday the line went down. The Telkom technician came to the house and could not conect my or his modern after working on the problem and taking to the people at the exchange it started working on his modern ...
I have been trying to get a Samsung Galaxi Tablet now for 3 weeks. First call they said they do not have stock and that they will make a note to call me once stock comes in - no call naturally. Second week I call again - still no stock after I was informed that stock will arrive two days before. ...
For just over 3 months I have been fighting with MTN about my account and everyone including Levuyu whom I have spoken to this evening (16/11/13) does not care at all about service. My account has been spiralling even though I buy data bundles monthly the data that I am being charged for - does not ...
When a company cannot get a simple client request right i would hate to know what would happen when there is a serious issue that needs to be resolved!! All i need is a statement for the month of Oct 2013 to be sent to me! 2 emails and 4 calls into the contact centre later and i still wait!!! Never ...
I have recently taken out 2 seperate contracts with telkom. One for a mobile phone and one a data contract so I now spend roughly R450 a month with them. When I took out the contract I specifically asked the consultant if I had 3G coverage as I did with vodacom which they checked and guaranteed me ...
I took contract phone in 27 July 213, it was captured incorectely now the device is faulty, when I took device for repairs the told me this at Maponya mall, When i asked them to fix their mistake at maponya mall (8ta) the lady called 8ta store at east gate, afta the call, she told me to come afta ...