On Saturday, 16 Nov around 16h00 I tried to reach MWEB to seek assistance with my ADSL connection... Initially I spoke to Telkom whom pointed out there is no fault on the line. I tried 3 times to reach MWEB via 087 700 0777, and each time held on for 10 minutes and could not reach a support person. ...
It's taken 3 weeks of constant phone calls to various people to not get the information I need with regards to my contract upgrade, It's been like putting pieces of a puzzle together and constant nagging and hassling with nobody getting back to me!! This happens every 2 years, when it comes time to ...
IM HIGHLY UNIMPRESSED WITH VODACOM BILLING SYSTEM AND SERVICE. LAST MONTH MY PHONE WAS SOFT LOCKED FOE ABOUT WEEK DUE TO THE FACT THAT THE MIGRATION WAS NOT ACTVATED ACCORDINGLY. I HAVE NOW BEEN DEBITED FOR R1653.87, WHAT FOR? I HAVE LONG AGO REQUESTED FOR MY STATEMENT TO BE RATHER E-MAILED TO ME ...
I upgraded my contract in September to one that includes a data bundle. MTN has not loaded this onto my billing information, so I now pay double for data, once on the contract, and a second time when they charge me from my airtime. I called as well as tried to contact them on their website. The ...
Good afternoon, when I upgraded my phone on 7/11/2003, they took it out the box and the battery was already flat. They said that if I have any problems I must contact them within 7 days. I went back the Monday as my battery lasts only till midday everyday. I have to have my phone with me 24/7 as I ...
Now that I am working I decided to transfer my contract onto my name from my Dad's name. I visited the Vodacom outlet in Chatsworth Centre with my Dad on 04/11/13.I chose a contract that costs a total monthly fee of R449.00 inclusive of everything, The Sony Xperia Z1 with 200 MB data, 200 sm's and ...