I went to get some detail on my Vodacom account, and do a sim swop for two data accounts. I thought it would be a long, painful process, but can say that Nishaat made the whole experience pleasant and totally painless. Not only did she help me quickly and efficiently, she then wrote the relevant ...
I go my telkommobile data account in September last year. I took Smartinternet 3G promo at R119. This is a data deal and they automatically sneaked in a caller line id cost, which is not specified on the invoice, and charged me the R8.50 for September, October, November. I finally got to call them ...
I signed up for Telkom Mobile's Samsung Galaxy Tab 3.0 and Samsung Galaxy S4 deals valued at ZAR 289 and ZAR 369 per month. The lady who assisted me informed that the devices had a 7 day guarantee. On the very day that we bought the phone, it started to have problems the screen kept on shaking and ...
Every month i would not receive the full amount of my allocated airtime because I'm being billed by some random company i don't even remember agreeing to subscribe to I refuse to sms stop to their subscriber sms, s only to be charged and the service i do not even use to be removed I read an article ...
I went a month in advance to the branch to cancel my Data contract. Just to receive another bill at the end of January for a contract that should have ended 04.01.14. When I phoned the call centre they said there was no record of cancellation on the system. I then went back to the branch and found ...
Over the last year I have tried to cancel my contract repeatedly, and received no feedback. Due to bad service I have been forced to take on another contract and have not used the 8ta services. Now, the contract should be over, as it has been running for two years, and I am receiving still ...