I was advised that by several Telkom Mobile agents that the when on international roaming, my rates would be between R2.50 and R5.00 per minute, hence I applied for full roaming from around 2nd week of Dec 2013 to 06/01/2014. (1) I never received data throughout my duration away (2) I called 8ta at ...
I have been with mtn for 6 months, and already want to cancel my contract. Firstly I have my phone for a week, sent it in for faulty chargin port, receive it back without memory card, and tags. Second, contract has been suspended, did a payment of 400 as they asked (payment for next month they ...
Landline not working since 24 Jan 2014. Sent several sms's and only automated reply that a fault has been logged. After hanging on for 15 minutes for Call Center consultant, I was non the wiser except for being told that the technician could not finish working on the fault, but up to date nobody ...
I Upgraded on 01/02/2014 and very happily got informed by Francois from Design square that i can register and control most of my mtn spending on the MTN active website. I tried to log in and register and all went well until the linking of the cell number to the account, I am on contract. The ...
After cancelling my contract on 4 December 2013 and e-mailing my termination document on the same day (I still have the e-mail as proof, the person assisting was the call agent, Kgomotso) and being assured that there will be no further deductions off my account when following up halfway through ...
I have been with MTN for 18 years. The reception in the Garden Route is extremely poor- especially on the internet and for that reason I decided to migrate to another cell-phone supplier. On 8 December I went to cancel my contract & make the number pre-paid being imperative that I keep it for ...