On renewing my contract on 11th Jan 2014 with salesperson Fayaaz Hoosen, we upgraded from the weekender to the smart 75, which included 700mb as we were getting an iphone. Thoughout the entire process the salesperson was rushing through everything and not helpful in explaining all the details. I ...
I have had a contract with Nashua since November 2011; top-up and upgraded in September 2013. I opted for the open-end contract as it appeared to be cheaper at the time... NOT TRUE. I had initially been told I would be paying roughly R450 each month-but since September i have been paying more than ...
My internet has been off since 22 Jan, and as of this morning it still not on, and no feed back what so ever from either telkom or Axxess!! i have to call them to find out whats wrong with my line, after a few calls and tickets they send a the report which telkom send them. I fully understand there ...
I refer to the following: https:///vodacom/complaints/r8800-bill-1313203. I received a call from Vodacom stating that the investigation "suspects" that the reason for the high data usage was an email and I will still be liable for the charge. However, they cannot confirm 100% what it was. ...
My 24 month data contract was due to expire on the 2nd of February. I knew that I had to give a month's notice for cancellation so I completed the cancellation form on the 7th of January. I received a read request, but no response. I have resent the form to local branches and the national centre. ...
I bought two Samsung Galaxy Note 10.1 2014 Edition Tablets from your online store (prepaid). They were delivered on (31/01/2014) at 16:00, but one tablet is faulty, the wifi does not turn on. I took the tablet to the vodacom shop in Clearwater mall to be exchanged but they refused and said that ...