I have a number rica'd on my name but my dad uses the phone. The agent online (111) told me there's nothing she can do, I must go in store. I needed to do a sim swap because I was told my current sim wasn't working anymore. This number was moved from contract to prepaid & 1 month after that, ...
The last few times I have had issues with my line or just wanted my line speed changed, I direct messaged Telkom on Twitter. My issues were generally resolved within a few hours and in the case of a complaint over a weekend, the issue was resolved early on the Monday morning. Thank you Telkom for ...
My land line went down over two weeks ago. Despite reporting the fault, and getting a reference, escalating the matter, and even writing to PR Pynee Chetty and others, still not one attempt to fix the line. I cant re report the fault as it wont let me do it. You have to escalate the matter but that ...
Please note my previous complaint: https:///virgin-mobile-south-africa/complaints/enough-is-enough-1236991 This contract was terminated successfully at the start of December 2013. The number was moved to prepaid. It seems that someone has however re-activated this contract now. I cant make any ...
I have never had such a bad experience before with cell c while trying to get my old number back, on friday i must have called MTN 10 times trying to do a sim swop. i lost my fone on tuesday, insuurance gave me a new fone on thursday with a new sim card, however, when i put in the new sim card on ...
I was a contract user with MTN. I than cancelled it after settling my two years of their service. I was due for an upgrade I decided not to take it because I could not afford it. On 04/01/2014 I called to cancel and to be moved to a prepaid user. Which was done and I was happy. I try to get through ...