I have no data coverage/ connectivity in my home. I have logged 3 queries since September 2013 and the issue is still not resolved. The references are 6571138, 6882536 (incident 4077494), last query 7254950. Two technicians have visited my premises over the period and they all promised to escalate ...
After submitting a migration form before the closing date as required by you, our migration was still not completed. I received sms confirmation of migration being successfull, however, come the 01st of Feb, no migration done. Upon calling your centre and speaking to Phindi, she advised me that ...
I have been e-mailing since December, I have sent 8 e-mails since the to customer care begging swearing pleading but I get no answer. I want proof that my contract have been cancelled because I will not pay any cent to a corrupt company ...
Since November 2012 I activated a 1 gig mobile data (month to month) with Vodacom. Since then every month I'm having trouble with the loading of my data and I have to phone the call centre which in any case has no customer service, and all they tell me is they will load a request again. I'm fed up ...
After numerous phone calls, branch visits emails I still have no response with regards to my Virgin Mobile account. There are unexplained charges, debits going off on unscheduled times (two debits of R500 each going of on one day before my debit date of the 01.02.2014). There was just nearly R7000 ...
I went on the on-line store as my phone had seen better days and was now not switching on, I found the site fairly easy to use and straight forward, how ever when the consultant contacted (Keneilwe) me i explained to the lady that i did not have my banking details on me as i thought i did and she ...