I've ordered a new Nokia Lumia 925 online this morning and tried co confirm the order, bur received an error VAS Mandatory invalid. I'v been phoning and have been put from pillar to post with no one actually helping me. I'm dissapointed as I would like to know the status of my order and as ...
I recently found out that I have a default under my name in the ITC, courtesy of vodacom. The problem is I have never had any contract with them. When I called I was asked to send a copy of my ID and an affidavit stating that, of which I did, on the 1st of this month (November) already. Last week I ...
I arrived back in SA after time abroad so I needed a new MTN simcard, since mine got lost during my time away. Nashua Mobile in Clearwater provided me with a new simcard, and told me to keep my phone switched off until the next morning. I switched it on the next morning, and it was still dead. So I ...
On 4 Jan 2011 we cancelled our Neotel contract due to poor signal. They sent a technician out beforehand and we installed a signal strength antenna in Eldoraigne (which is an area that should have excellent strength). The technician advised us to rather cancel the contract because they cannot seem ...
After complaining of my account been debited with R2900 I received a prompt call from Virgin Mobile explaining the amount. I however requested a breakdown of my account and was told that she would e-mail it. To no avail. I am waiting in anticipation. Not sure why it has still not been sent. ...
On 13 Nov I applied for an upgrade and was told to activate my new sim by phoning 083 123 9622. I received my phone today and phoned the number, only to be told that they could not activate my sim as my account was a corporate account and the corporate accounts division needed to activate the sim. ...