I do not know how many reports I have to write before Telkom will even bother giving me a concrete response, as to when they will come and replace the cables that were in my area on the 26 October 2013. My complaint has been with the escalation advisor for weeks now and I am still waiting for ...
The internet in our area has been off for more than 8 days. Telkom have been notified about the problem but they have not fixed it yet. We are more than 4 companies in the area that are stuck without internet. It is very difficult to run a business if you are disconnected for so long... ...
In April 2013 I bought a new phone from Vodacom, which gave technical problems from May, I then went to vodacare East gate, I was then advise to restart it every morning and take out the battery for few minutes more often "because it's a smart phone" In July, the phone was completely not ...
I tried to port my MTN prepaid number over to the Telkom Mobile number cause of the cheap data's Telkom Mobile has. I have been waiting for 3weeks for my number to be ported and nothing has happened. I even took to twitter and got a direct message that porting has been done but I am still under my ...
I recently upgraded my existing phone line to and adsl line. I handed the paperwork to them on friday afternoon. On monday I received an sms to confirm that the order is complete and that I can collect the modem at their shop. They were very helpful in explaining how to install the modem and the ...
Our Telkom ADSL was down for over a week over month end October, followed by our land line not working for 4 days. It was only attended to after I had contacted one of my client who is an employee at Telkom's Marketing division to help. The lines was fixed on Friday afternoon just after 02:00. But ...