I phoned Vodacom's customer care to migrate my package from contract to prepaid. i asked for R500 airtime and thereafter top up if i finish that. They told me i would billed no more than R650 roughly. Because it being top up i would not be billed more. As i sit with my statement it has come to ...
It is with my greatest regret being with MTN Service Provider in which I have been with them for over 5years. On the 22nd of November 2013 as per the call reference 106398697, I have called in to enquire about my billing which he failed to assist with my query, he was very rude and talked back with ...
We were told we had to wait a day or two after our contract expired to phone and cancel, we phoned and we were told that it has been cancelled, however our simcard is still active!!! this needs to be sorte out immediately as we will not be covering any of the fees outside our contract, please can ...
I was called by the call centre for a phone upgrade offer. I rejected the phone offered initially and was subsequently offered the Nokia Asha 210 DUAL SIM and I gladly accepted as I wanted a Dual Sim phone. The phone delivered on the 16 of October and collected two weeks later after calling to ...
15/09/13 I went 4 an upgrade from business account to 1gig data account. B4 this date this account was closed due 2 an earlier query which Vodacom had kindly resolved. Upgrade was succesfull but sim was not activated, to be activated end of Sept. On 29th I went in 4 activation but activation failed ...
I moved on the first weekend of November. Since then I have not been able to use the ADSL Telkom was supposed to have moved to my new residence. I have been informed now that they will not be able to provide me with the service any longer, and I still get billed for the month? This does not seem ...