I like to thank Richard Archbell for a great customer service he provided me this past Saturday at centurion mall cell c store... Excellent i strongly feel other service provider could learn a thing or two from him BIG Up Richard Archbell ...
My contract expired in October. Somebody phoned me regarding a upgrade. It all sounded great. But I then changed my mind. I never received the phone. Nor signed anything regarding the upgrade. I got a bill today for R 928.00. for the charges for my new contract. When I phoned and complained, they ...
Having an overseas guest i wanted to brag about in flight WIFI on our Mango flight. Not only was this not working but it has taken G-Connect over a month to refund me. They keep promising that it is being processed but to date nothing has been received. Who does one go to next to get YOUR money ...
Twice in a this last week I have had to go into the CellC store in Blue Route. The staff were always friendly and gave good service. One person stood out though. Shameesa (not sure of spelling), went beyond the call of duty. She went out of her way to give me what I needed. Thank you very much!!! ...
My mweb account is currently 'locked/suspended.' I first discovered this issue on 20 November 2013 after I attempted to access the internet. I did purchase a booster on the previous evening. I was surprised at the high usage but was informed on 20 November 2013 that I needed to purchase another ...
On the 22 November I received an message at about 12pm saying that I was being charge out of bundle rates. I continued using the service because I know for sure that I cannot possible run a high bill in a space of a day. The following morning I wake up with a ridiculous bill on R8000 in my account. ...