My account was debited on the 22/11/2013 after me clearly asking them not to debit my account that early. Previously they had done the same and I had to pay the unpaid debit fee, so I called in asked on how I could make the missed payment and I was give banking details to do a direct deposit, at ...
I have reported this fault twice 557CWK141113, 104CWK191113 both faults have been closed with a message saying that the issue has been solved - but this is not true. My issue is that I have a perfect line in the mornings but very slow speeds (latency) in the afternoons and evening. I work during ...
In April 2011 I cancelled my telephone and internet services at the Woodlands Telkom Direct branch and was given the ref no 33715108A. The cancelation date - 31 May 2013. However after this date I received an account dated 5 June 2011 for rental for June 2011 to the amount of R461.39. I went back ...
Hi all, I see that clearly im not the only victim of a very difficult process with absolutely no response! After wasting airtime, time and patience I have finally decided that this is enough, it is ridiculous that a business can put us, their supposed "valued" customers through such ...
I have opted for Vodacom Red Advantage package. I am now billed on my account separately for 2 devices. I really do not understand why I must pay for 2 devices but received a free phone with the package. ...
I don't think I have ever gotten a phone from Vodacom and it didn't have to go in for repairs. Why is this always the case? It works for a couple of months and then it starts. First it was my Blackberry and now it is my Samsung galaxy tablet :( I got my tablet a couple of months ago and the screen ...