Basically I logged a call over 2 months ago, received 0 feedback unless I call, called yesterday and was told my Network issue will be resolved in the future but unable to give me a date. Been on hold for 13 minutes now for cancellation, no answer. I spend most of my day at work, suffer drop calls, ...
I would just like to express my utter disappointment with dealing with Vodacom Cresta. Their useless pathetic staff can't even get a simple port done and they and BS their clients by telling them that it will be done... Rubbish!!! Vodacom is so quick to sign you on and make empty promise after ...
I made a report last week and within 2 days received a response from Hosea Magano from the Escalation Centre who then gave me a new reference: ARS 238047. Yesterday a technician arrived at my gate, so the domestic worker asks him to please wait while she calls me, I get to the gate and he is GONE!! ...
ON 01/11/13 I TOOK MY PHONE TO BE REPAIRED. WE WERE ADVISED THAT IT WILL TAKE 5 DAYS TO REPAIR IN-STORE OR 16 DAYS IF IT IS SENT TO MANUFACTURER FOR REPAIRS. ON 12/11/13 I CALLED AND SPOKE TO CHRIS WHO ADVISED ME THAT I WILL RECEIVE NOTIFICATION TO COLLECT THE PHONE VIA SMS. ON 23/11/13 I RECEIVED ...
I have been trying to cancell my telkom line since september as I took out a telkom simple plan i was told i would only be paying R399 per month as that was all i could afford the first month i was charge R900 rand no one had informed me that I would be paying prorater I had asked 2 call agents if ...
I call the customer care centre and requested for itemize billing to be sent to my email address [Email Removed] on Thursday. They said it takes up to 24 hrs I should get on friday I called again on friday they said I should wait until the end of the day. If I didn't get by then I'll have to wait ...