I called cellc about 4 months back to advise them my contract was maturing so i needed to cancel it . i was told the request is sent for my contract to be cancelled it should take about 14days but to my surprise the contract was not cancelled. I went to the cellc shop in jabulani mall to report the ...
My contract is up for renewal and I have been told that I have to pay the upgrade fee to keep my contract active with MTN. I just feel that its unfair for the service provider to require a fee when one is keeping the business with them. in this time and era, I feel it is so easy to shift to a ...
All I wnat to do is stop my contract! The 24 months have passed yet its been a nightmare changing to pre-paid! Instead I get hit with a bill almost twice as high as my normal bill! JUST CHANGE THE CONTRACTS TO PRE-PAID! I don't need another call centre agent telling me they need to email the ...
Due to circumstances out of my reach my mtn account could not be paid for several months. However, I did make arrangements with mtn every month. My account was suspended, which I duly understand. Now that I am trying to contact mtn in order to pay my account and and get my sim unsuspended and ...
I am in the situation of having to replace my Note 2 and have decided to get a Note 3 and Gear. However it seems like MTN do not want to retain my contract as they are simply unable or unwilling to answer their phones so that I can enquire if they have stock. Over the last few days I have being ...
I downloaded an app which loaded about 2 GB of out of bundle photos onto the internet. Vodacom changed the out of bundle data to in bundle data and gave me a credit note of about R1300. I've been a customer for many years and after this goodwill gesture I will be staying with Vodacom as they value ...