4 days of phoning from cell phones to report fault on our business line. no dial tone AT ALL, and intermittent ADSL. Have phoned every day from cell phones costing us upwards of R200, on hold for more than 15 minutes, and to be told the line is a priority and the fault shall be escalated. ...
Whats wrong with the mytools service cos its always down. Like all the time, its very rare that the website will be accessible 7 days a week. You have a great service but your failing your customers. Whats the point of it then if its always down. The least you can do is to notify your customers ...
I sent my phone in (Blackberry Q10, 5months old), the speacker only worked on "load speaker" the rest of the phone was functioning perfectly (there is a small crack in the screen which happened 3 months prior to the phone giving troubles) they sent it back, saying the warentee was void ...
On the 12/09/2013, I called in to request an early cancellation of my second line 0741189192. I was advised of the amount and gladly made the payment on the 13/09/2013. Called in tp confirm payment had been received and requested cancellation due 13/10/2013. Fantastic easy going experience. Only to ...
Please do not phone me, claiming to be the telephone directory or Telkom and asking for my physical address. A call was made from your office at around 15H19 logged from my system from 0310000130. I told your operator that Telkom would know my physical address if they new my number and I was given ...
For the past two years I did not have a Virgin Mobile account after spending the preceding two years trying to cancel a contract because they did not do what they promised - I migrated from a prepaid account to a contract and they promised I could keep my number which they could not get right for a ...