Upgraded two phones on 20 Nov. Blackberry and Iphone 5S. Blackberry was promised to be delivered on 22 Nov 2013. No delivery, only delivered on the 25 Nov, but delivered the wrong phone. Phoned immediately but Vodacom could not/would not put in effort to reroute the truck back to the house. Vodacom ...
I ordered a morderm but did not work and i requested for them to collect it as per my conversation with one of their consultants, it took them a month and two weeks to collect, but yet i was billed R170 for a something that i did not even use and it was not even my fault that it was not collected ...
So it has been almost three weeks since my last complaints. Our penultimate interaction ended off with Cell C refusing to acknowledge their error, and once I began slating the publicly on Facebook, they agreed if front of a massive audience of social media, that i could pay the balance of R212 ...
I have an uncapped 1mbps ADSL package with MWeb. A week ago I reported to them that my actual speed was only 0.2 mbps and asked them to fix it. A week later despite having called them 4 times my current speed is still 0.2 mbps. Each time I speak to them I am told they are "escalating" my ...
Cell C just never fails to disappoint! Bought a prepaid sim for an employee more than a year ago because of the cheap data rates. Had to do a couple of sim swaps because Cell C's sim cards just fail for no apparent reason. This time, I had to drive more than 100km to the nearest town to buy a sim ...
Due to restrictions imposed by Vox I'm unable to receive emails larger than 10MB in size. I have been told by 3 support agents that this is indeed a limitation imposed by Vox and it can't be changed. It's completely unreasonable to limit an email size to 10MB's with today's level of technology. ...