On the 22nd October 2013 I did upgraded through vodacom online. Phone was delivered. Package was supposed to be changed as from the 1st November 2013, nothing was done. I phoned on the 1st November 2013 to enquire why it was not done. I was told (after speaking to 8 different people) that there was ...
Vodacom has been billing me incorrectly since October 2012 to date for a BIS on a Sony phone (082 817 5323). I took a contract with vodacom for a Black berry in 2010 September, in September 2012 my phone was due for an upgrade, i upgraded to a Sony Experia S, but vodacom continued billing me for a ...
We have been trying to cancel services through numerous phonecalls without any luck. Calling into the call centre and waiting around for more than 30 min. at a time is just not acceptable. It will be appreciated if the following can be cancelled immediatly: FONESURE EM-3235470-1 SOMU EM-3235470-2 ...
Since Aug I have been fighting to get credit passed for when the service was out of order due to network issues and also have a month that we have been without service after we moved, seeing that I am not getting that money credited and even my recent request to have the money paid into my personal ...
On Sat 16 Nov I sent a complaint to Hello Peter. Vodacoms automatic response was that a consultant would get in touch. To this day no one has come to me. I have been over billed by at least R491.41 for a contract I don't have and on Monday the debit order will go off. If i make sure that there are ...
It is rather disappointing to deal with people that do not have client service in their minds at all. I called your office to cancel as my wife hasn't used the above cell number for the last 5 years as she misplaced it. I have been explaining myself from 14 February about what happened and it seems ...