When i recently upgraded my contract i was full of praise for the staff at MTN. However, they did not upgrade my contract benefits as promised. The result; I am stuck with a data bill that puts me R400 out of pocket. All MTN did was credit my data package for the next month. I dont see this as ...
I refer to my two reports which Mantoa replied to with REQ: 2726852 and Nomonde REQ : 2951131 and wonder if MTN really cares about giving exceptional after-sales service? I have been complaining about the same thing for over five months and nobody bothers to come back to me, even though they ...
I've been trying to cancel 2 data contracts for the past 3 months now Cell c is over charging me the contracts are for R99 and this month they charged me R168 and i havent been using the contracts because of poor network Please give me my money and cancel these contracts ...
My 8ta contract is due to expire on 30/11/2013. After giving the due 21 days notice, 3 emails and 5 phone calls, 8ta mobile have not responded. After speaking to a consultant today, I was informed that the job has still not been logged, and I should wait till 4/12/2013 to call back to see if they ...
Good day, reported a fault on telkom line 2 days ago and got this response when trying to report the fault again. The service is already part of a network outage. Reference : 71050 A technician was supposed to come out but has not to date. Also didn't phone me as I requested. Apparently the Telkom ...
Reported this problem several times. Fault keeps on been closed without being resolved. The last technician advised tgat the line needs to be replaced. This was on the 26 October. I was told this would be logged and would be resolved on the Monday. Still has not been done. Currently I cant even use ...