Phoned Afrihost in October 2013 to enquire about moving my ADSL line from my house in Newcastle to my new house in Amanzimtoti. Call Centre agent told me that I just need to phone with the new number once the voice line has been installed by Telkom, and Afrihost will do the rest within a week. Line ...
I just about had enough, in October I cancelled my new contract with virgin mobile due the horrific service I received, I paid a buyout amount of over R4000. After posting on hello peter they finally contacted me and sent me a cancelation certificate stating that I am no longer a client nor have ...
Good Day, 2nd hellopeter complaint in my second month. Last month i had an early upgrade which did not go through; there were numerous back and forth liaising with Vodacom regarding this, apperently there was a delay in the migration everywhere. This month i have not received my R500 top airtime as ...
I am at my wits end!!! I had a month to month bring your own device contract which I wished to upgrade to a 24 month contract. The original consultant apparently captured my original information incorrectly- as a 24 month rather than a MONTH TO MONTH CONTRACT!!! I have my original month to month ...
Hi, I applied for a telkom internet line on 01.10.2013. My application was first delayed for 3 weeks because the administrator forgot to capture on the system! I was then referred to Head Office who promised to expidite my application. I have been referred to managers and sent from pillar to post. ...
I have a very big problem with the customer service of cell c!!! I have upgraded to the iphone 5 and received my phone on the 21st of November 2013. The consultant that completed the upgrade assured me that the phone will come with a nano simcard. The phone was delivered without the simcard. I ...