I DID 2 SIM SWAPS ON MONDAY, 02 DECEMBER 2013 AT THE PAARL BRANCH. ONE OF WHICH WAS FOR MY 3g CONTRACT AND A HANDSET UPGRADE TO iPHONE 5 S AND SIM SWAP FROM NORMAL TO MICRO THE SIM SWOP WAS PROMISED TO BE DONE BY YESTERDAY MORNING AS I SPENT MOST OF MY TIME IN THE SHOP AND PAID MY VODACOM ACCOUNT ...
A call center agent called to sell me 8tas LTE 3G 3G 24 contract. He assured me that the area I stay in has LTE signal and hence I took up the contract. When I went home to test this, this was not the the case as I only had 2 bars of 3G signal. Activation of the service through 8tas call center was ...
MTN continuously debits my account earlier than agreed. They are supposed to debit my account on the last day of the month but debited me on the 29th of November. This has resulted in an unpaid debit order on my bank account and a R115 bank charge. ...
My service has now been suspended for 3 days. I have tried to call the call centre for these 3 days but without success, they are not answering. I have also tried to call the Newton Park branch in Cape Rd. Port Elizabeth where I took my contract out but they are not answering either. Mtn is ...
I have a Laptop on contract from MTN (MTN harris, bloem nel center, Vryheid), and it was damaged, and under the insurance policy would have been repaired or replaced under 24 hours. but it's now 4 months and still no laptop, in the mean time I am still paying for a product that I do not have, and I ...
I received an sms stating my account has been suspended due to non payment. I changed accounts and the debit order was not switched. After resolving the issue with my bank, i e-mailed proof of payment to Joanne S. Lalla, who informed me the matter will be resolved within 5 hours. To my surprise, I ...