I am still in the unfortunate position of having to wait on someone to actually resolve my fault. We duly logged a fault some 3months ago. It was handled incorrectly and then after we followed up we found out that it was never escalated. We the had this done but to date nobody seemed to bother to ...
I received a sms to [URL Removed] telling me it's R7/day and to unsubscribe I must sms stop to a number provided. Also noted a helpline. I called the helpline and apparently I subscribed on a website on a Sunday. I did not subscribe and yet my phone number was on their system registered for a fee ...
After promising that the matter will be resolved on the 2 dec all parties have now gone silent and nobody is responding to our query they are supposed to be reFUNDING My wife but have not done so, not only are they avoiding us but they have cut my wifes line where after promising to resolve the ...
On Saturday I purchased a cellphone cover on my debit card as a Christmas gift. I then found out that it was the wrong cover. I returned to the store this morning, and checked to see whether they had the right cover for an exchange. They did not. I asked for a refund, presenting my till slip. I was ...
MTN has a leaflet out dated 02-26 December with current contract deals. I am due for an upgrade so I looked through the leaflet, chose a contract and went to, not one, but two different mtn stores on the 07 December to upgrade my contract. The first store did not even have the phone on the system!! ...
Beginning of 2013, I did a Sim swop to Cell C, from Vodacom, because of their better rates. What a mistake!! On 23 November I encounter a problem and called Customer service, just to find out that MY NUMBER OF MANY YEARS, is not on my name!! I worked part time for for Ruan Vesage of Cell C, and he ...