I recently experienced bad service from Vodacom from the branch in Cresta. I went to the Westgate mall branch and the consultant really assisted me in getting a replacement phone as the one before was stollen. I really need to say thank you to both Bianco and Modd from the Vodacom head office. ...
My husband recently applied for a cell phone contract with Cell C, got it but only to discover that the one making the sale had messed the whole contract up. The sales person (who now no longer works there) told us that we would be getting 1Gig of data for R429 per month, but in the end all we ...
It is shocking to think that in this day and age it your emails do not get responded to and your calls do not get answered - and by a telecommunications company who operates in a very competitive environment. I sent an email to request that my contract get terminated as it reaches its 24th month in ...
This is my second complaint with regards to my invoive I received where I had paid total due for R523.45 was the total due on my statement by end of Nov 2013. After making payment, I was told that I am still in arrears of R70 for late payment? Oh really since when? Even though it does not appear on ...
Autopage charged me for all the internet surfing whereas I had a Blackberry BIS bundle which I am not supposed to be charged for internet surfing, but only for downloading. This happened during the months from August - December 2010. Over the past months & years I have been speaking/ ...
UPGRADED ON 24/11/2013. DELIVERY WAS DUE TODAY 09/12/2013. AFTER CALLING TO CONFIRM DELIVERY ACCORDING TO VODACOM AFTER THE 7 CALL, DROPCALLS, BADLINES ETC. THEY TELL ME THAT i AM DEAD AND THEY HAVE SEND NEW PHONE BACK TO THERE OFFICES AND A OTHER CLIENT WILL RECIEVE MY PHONE AND A NEED TO ...