Friday morning at 08:00 I called the calll center to iniTiate a sim swap for a contract line. The lady told me that a person from the sim swap dpt would call me in under 48 hours to ensure that the security checks and activate my line. Saturday morning I still had not been called by anyone I called ...
I've opened a 2 smartshare contracts with Telkom mobile on the 14 August 2013. On the 2/09/2013 i received an invoice for R2337.21 when i queried this amount with the store they said the amount i was invoiced was over stated they then put me through to the call centre, the call centre could not ...
I have a Smart S Contract with vodacom Via Edgars, Its supposed to be R199 a month and if i go over my bundles i'll be charged. BUT Last month and this month i never went over them and i've been charged R657 for last month and i still had bundles carried forward to this month, On the 2nd of Dec i ...
I requested to have my Internet line migrated from Mweb to Telkom. The application was made on the 3rd of December 2013. Since then iv spoken to countless agents trying to find out what the status is of my request. Only to be told that i need to wait because its not done BUT no real reason being ...
I first reported the line out of order at the end of October and then a week later at the beginning of November. What started as a crossed line is now a totally dead phone line as well as an ADSL Line. I get sms updates telling me the line has been repaired and then when I get home and try it, it ...
I was inform by 8ta that my account will be reinstated but it is still suspended. THE BILLING AT 8AT BIG TIME ALSO DEBITING PEOPLE WHEN YOU DONT HAVE TOO FRIE ALL THE FOOLS IN THE BILLING DEPARTYMENT AS THEY . my number is 0812532066 you can get hold of me on that number cos it is suspended you ...