Hello, FOr the past month i have been trying to cancel my telkom line. I have called the call centre, at least 50 times already, i wait on the phone for up to 45 minutes at a time and there's just no answer. All i want to do is cancel my line as i have already moved out of the place. Can someone ...
I started paying manually on June, because they told me in order for me to remove my bank details it some process. So I paid R467 early July for the month of June. I paid R561 for the month of July, early August. Now what happened is that they didn't see that payment of R561 end of August. In fact ...
Hi walked into the Vodacom shop at Carnivall Mall at 13h45 and was offered assistance by a man who was standing next to the counter in full view of everyone in the shop and I asked him if he worked there because I noticed that all the staff members were not in uniform. He said he was a support ...
I spent 40 mins on the phone with their call center trying to get someone who could tell me what was going on with my line and its movement to my new address. No one could give me an answer and eventual just put the phone down on me. I called back and demanded to speak to a manager only to be told ...
I am furious... Since this contract started with Cell C, we never had an agreement that my account would be debited, as I always made payment via EFT, now suddenly for the past 3 months my accounts is being debited, where-as I am still making payment via EFT as well. NOW! This means I am being ...
I migrated my contract to a new contract and got a quotation for the migration. On the first of the month i noticed that migration never went through i phoned vodacom and they said that they will rectify as they can see on the system that migration was logged. To top it all, i got a quotation to ...