Logged a hellopeter complaint the 19th of November due to Afrihost's failure to respond and/or resolve multiple queries (tickets). Afrihost responded by saying they couldn't reach me on my phone (which was switched off) and that they sent me an sms that contains an email address which I should ...
My adsl and phone line has been down since Thursday 5 December. When I called the call centre on Friday, the agent advised this was due to upgrades on the exchange. I was not notified of this. I called back on Monday 9 December, and was advised that this would be rectified by Monday. One of my ...
I have a contract with Cell C for so many years and just recently i have experienced the worst service ever, i changed banks to make it easier for payments that made it worst as my account is being debited on the wrong dates and with no notification the account gets suspended, i phoned and asked ...
I WAS ON A BUSINESS TOPUP CONTRACT AND I MIGRATED TO A SMARTL CONTRACT FOR APPROX 6 MONTHS THEREAFTER I MIGRATED BACK TO MY INITIAL SIGNING PACKAGE BEING THE BUSINESS TOPUP CONTRACT. THE MIGRATION FEE IS SUPPOSED TO BE WAVERED BUT WAS STILL DEBITED FROM MY ACCOUNT. I HAVE CALLED VODACOM BEFORE I ...
So today it's a week that I am waiting for Vodacom to come back to me regarding my complaint and still nothing!!! I want to upgrade and they are delaying it and I'm getting irritated and don't think I want to continue with Vodacom any more (I have four contract with them and never missed a ...
Good day Since i took my contract out with nashua mobile all i had was hassles My first issue was the fact that i phoned in questinng why my bill was so high and it was due to data charges The second time i phoned in i was advised that i can load extra data bundells so i did so after complaining 50 ...