I am really not happy with the service I have received. i never had an issue with them for the past 24 months. But when i called in a few months ago to cancel one of my contracts, the person said it will be done. i have noticed today that i am still being billed. i called them again this morning ...
Good day I am rather desperate with this situation, my adsl is extremely slow to a point where I cannot use it. It is suppose to be a 4mb ADSL line, yet it pings at 700ms and download speeds equivalent to 28k dial up... We are trying to run a small business off this ADSL, and we are unable to do ...
My contract was renewed effective 30 Nov 2013. On that day I noticed that I had no air-time, SMS or data bundles. I called the help line who said the bundles would be available from 1 Dev 2013 - it didn't happen. Called again and the help desk consultant was not able to help and so escalated via ...
I took over someone else's internet contract (Nashua Mobile). When I received my first bill I noticed a charge of R150. On enquiry I found out that the R150 is a transfer fee. I was never informed that I would be charged for the transfer, nor was this charge on any of the documents I signed. The ...
I have been trying to cancel my contract with Nashua for the past 6 -8 weeks. I am being shunted around, being told my emails have not been received, that my documentation has not been sent, that I have not verified myself. I continue to send the emails as proof that relevant documents and details ...
Hilda had a bad experience with Nashua Mobile, Sandton City in August 2013. Since then we have been trying to get hold of the MD, Mark Taylor. All correspondence to his office is ignored. We expect Mark to apologise for the poor service that Nashua Mobile is providing and the trauma that Hilda ...