I have a 10Mb business uncapped line (line and data) with Afrihost. I now get less than 1Mb on speed tests. I get told it isnt their fault so I must pay my 10Mb fees while they look into this and log a call with Telkom. Before they can log a call I need to send copies of speed tests and pings and ...
I am deeply disappointed since 8ta changed over to Telkom mobile their service went out the door! I have paid an amount of R670.00 via EFT on the 23/11/2013 on my Telkom Mobile account. The actual amount that was due to be paid on 30/11/2013 was R526.40. On the morning of 30/11/2013 the debit order ...
I have two cell phone contracts with vodacom and upgraded both dated 25 Sep 2013, to date i have so much regret in doing so from the first day I received the phones, which are both Blackberry Z10. The one phone was a problem from the day I got it, had to go to a vodacom repair centre twice in the ...
From Sunday my line (internet and phone) has been down. At first I though it was a payment missed, but I am on debit order. I phoned the customer care and they informed me that it was NOT because of payment. I found out last night that someone else in my complex had gotten a new line on Saturday (I ...
I have never dealt with any company before that places so little value on their existing clients. Their call centre employees treat you with contempt and disrespect; you are given the run around and nobody actually listens to what you are saying. I requested the cancellation of one of my contracts ...
Contacted MWEB at the beginning of November to change from capped to uncapped. When changing over was not told that we need to change user name and password, we then ran out of cap so it took 2 days to sort out for a new user name and password. Now we are receiving a bill for capped and uncapped, ...