I called Telkom for the 5th time in 2 months now as I have not recieved a single account and recieve smses stating my account is in arrears even though I have an active debit order. I am now told that I am being billed for a line that Telkom failed to cancel for 6 months and this is the account ...
I have a brand new contract the line was only activated on Sunday the 1st. was told that I will be debit 48hrs after activation, debit order has still not gone off, on top of that when I took the contract out I was told that there is no activation fee but I am been charged for one, then today I get ...
My wife and I where due for an upgrade on the 19th of December 2013. We went through to the Altech Autopage store in Vodaworld. We changed our contract packages to increase our talk time and data and sms bundle.and where advised that our contracts would be migrated from the 1st of January 2014. My ...
Please do not deal with MTN. First of all the call centre. What a joke wait 20 mins before somebody speaks to you. Then they drop your call. Phone back same thing happens, and this is their legal department. What a joke. One accoutn paid up in Oct 2013. They do not have a clue why the contract as ...
After being on hold for 29min and then spending 47 min on the phone with a technician, it became apparent that my modem was faulty. Was informed that its no problem, just take the modem, box and slip in and as modem is less than a year old, Telkom will just replace the modem for me. During my lunch ...
I would publicly like to complain about MTN, i had my phone at gunpoint while sitting in traffic in the JHB CBD on the 20th December2013. After this i went home and blocked my phone and sim card which was probably an hour and a half later as i had to sit in traffic. To my horror i got my bill on ...