I have paid R 3412.34 to settle my Cell C account:0844213638 account number 120851520. and according to the settlemet calculation communicated to me its clear that I need to get back R515.84. I have sent them my my bank statement as proof. and this amount was paid in Novemebr 21 last year. ...
I cancelled debit order's on my Telkom account in Nov 2012 as Telkom never seemed to bill the correct amount and I decided it would be easier to just do monthly EFT payments for my line. I noticed the other day a debit order going off from Telkom and investigated further finding that there's been a ...
Our Telkom lines never even goes one whole month without the line not working. We have laid countless complaints, done everything a customer can possibly do, with no improvement. Last time I spoke to a manager at the head office who just told me "to deal with it" because apparently we are ...
Hi, I purchased a data plan 21st jan, and from the very first day it never worked, it says that the internet is connected but the site never opens. I registered the complaint with the customer care and they said that the issue is reported to the network team and someone will call back and check the ...
PATHETIC SERVICE!!! Beginning of January the internet was not working. Called the call centre 3 times and was told I would be called back. Not once did they bother to call me back. I checked on the portal and it was saying I did not have an openweb package. I checked my bank statements and was not ...
I have been trying to contact Telkom to arrange a transfer from existing to my new residential landline as well ADSL, and test to see whether the line is active, however I spent almost 45 min to 1 hour on the telephone waiting and listening to " Voice Operator" telling me the they are ...