I went to Telkom to find out why my bill is so high, the lady was so rude and unprofessional she had a very bad attitude and kept on telling me I should read my bill properly the I can phone inquiries because she cant tell me, then I want to know why is she working there if she cannot help me??? my ...
My husband and I needed to move houses and obviously we needed to reconnect the Internet at our new house. Therefore a week before moving we contacted Telkom in order to have the line transferred to the new house. I am a small business owner and work from home and having my Internet running is ...
I have been trying to cancel my account via the call centre for the last 2 months. I gave written confirmation of my desire to cancel my contract exactly a month before it was due to expire and nothing happened. I called the call centre numerous times and every time they say they will put me though ...
I tried phoning the Telkom call centre to move to another internet data package. I can't use the 10210 number, as I am calling from a line that has internal extensions. I then tried dialling the 0800600126 as per the Telkom site, which doesn't exist. Then went onto the international call centre ...
I had some irregular billings on my phone account. I suspected it was. Outside people can have your MTN account debited. did not respond so I engaged the assistance of who also were unable to get any response. The call centre stopped the debiting but 5 months at aprox R 190 per month extra was ...
Over the December period my phones microphone or speaker or something went wrong as I could not hear incoming or outgoing calls (again this is a problem for business reasons) I handed my phone into Vodacare Rustenburg 08/01/2014 (phone now 4 months old) and a loan phone was issued (no problem with ...