Telkom mobile began porting my number from Vodacom on Friday late afternoon at 15:54. To date I can't receive calls/sms and according to the manager Bobby it's going to take a while longer. The amount of money I have lost over the last few days with not being in touch with my clients is not worth ...
I had been trying to cancel my contract since December already. I completed the cancellation form and emailed it through. I then went into the Canal Walk store where I was informed they would get back to me. They never did, after emailing and FB messages I got a call this morning to confirm I am on ...
What does one need to do to improve reception? To date, I have complained for the last 7 months to the email address Veronica, an MTN robot keeps on mentioning when she replies on Hellopeter. This is shocking. Are the employees responsible for managing complaint/customer emails illterate at MTN? ...
I took in my HTC One X to Fourways Mall MTN to submit for warranty repair. The screen stopped responding to touch in certain areas and the volume down rocker no longer worked. Phone submitted 15th Jan 2014. Phone apparently arrived at repair centre 21/Jan/2014. So far I have not had any information ...
I had ADSL since 2009 and recently cancelled the line which was through a service provider. I requested this service to be moved to Telkom, of which an order was generated by Telkom on 27/01/2014. The consultant advised that my adsl will be active within 7 working days (04/02/2014). I called Telkom ...
Hi, Last December I loaded two one day data bundles, I was not informed either on the voucher or via sms that I needed to take any further action to use it. I was then billed R940 extra as I was informed later the bundles were not active. I logged the query on the 31st December (ref:7513112, ...