On the 15th of Jan I called to migrate my number from contract to prepaid and was told it's not a problem, that I would be on prepaid as from the 1st of Feb and that I could pay in the migration fee at the end of Feb. Yesterday, 3 Feb, I called to find out why I was not on prepaid yet and was told ...
Fault logged after hanging on for 82 minutes (10210). Service desk consultant promised line would be fixed between 1 and 5 days. Called 10210 again after 6 days to follow up, again hanging on for 55 minutes. Agent apologised, promised that feedback will be provided. Still waiting for any kind of ...
Opening an account with Cybersmart had me pulling my hair out! Due to a 'technical' issue, it took over a day to sort out not only the opening of an account but also the type of account. Having spoken to numerous extremely helpful consultants, Sidney sorted out both problems on two consecutive ...
I recently ordered a ADSL 2mbps line with Telkom including the closer 2 package (order number: 93088380 - not that it will a difference). After completing the application I was sent an sms that said I should reply @Yes/No if the installation time was suitable. I replied @No and scheduled for the ...
Im sick and tired of telkom line 0113996999 calling me every single minutes . im so tired of this stupid no, enen at night i dont know what the do they want from me. pls stop this ridicoulous calls, cause when i call it says the number doesnt exist, it just buzzes me every day of my life and ...
My wife and I recently completed our upgrades and had so many unnecessary issues since. When we completed the upgrade telephonically, we each qualified for a promotional 1 Gig data per month for 24 months. We received our first allocation in January 2014. Due to past experiences, I pre-empted ...