I did a contract upgrade. I picked the phone up at 12h00 and when I unpacked it that evening it would not recognise a sim card. Took it in to Vodacom at 09h00 and they confirmed the problem. They then tell me that I have to wait SEVEN WORKING DAYS while they decide whether to repair or replace the ...
Hi Vodacom, firstly thank you for resolving my issue of fradulant upgrade last year. But seems my problems never ends with my account and getting respond from vodacom. My account was debited with R4696.06 on 27 January 2014. None of the consultant knows why and I have submitted proof of my contract ...
Very disappointed in the service received when calling Vodacom regarding being charged an extra month for my contract which I had cancelled. I personally went in to the Canal Walk Branch to cancel my contract in Dec 2013 (month prior), I then received a call a week later from Vodacom to confirm ...
I recently took out Red VIP contract with Vodacom... big mistake! I got billed at out-of-bundle rates in December to the tune of R2600 and yet my statement showed that there were bundles remaining that were even carried over to January. I called Vodacom to query this on the 8th of January. I was ...
I recently took out a new contract with Mtn... the sales consultant helped me with everything and advised me I will get an sms to fetch my phone, few days later no sms was received I went to the store only to find out my application was not submitted... then wen I could finally get the phone... the ...
The insensitivity I experienced with Cell C, commencing 17 November till today is disappointing. The insurance replaced my blackberry torch (free 2G Data etc.) with a Nokia Lumia (I accumulated a whooping R 5865, which I have reversed & my credit score will be negatively impacted. An ...