My contract was up for renewal and i decided to cancel the contract which was well after the my 2 year window had expired. I faxed through a cancellation letter/form to mtn on the 2nd of October 2013 giving notice to cancel my contract. Everything confirmed. I was even told that I would be charged ...
I have to date not recieved a statement after having requested it be emailed to me 5 times then I recieve a test statement today promising my actual statement will follow shortly aaaand... I am still waiting yet when checking my bank statement I have been billed 1028 rand... 200rand more than what ...
My Blackberry got damaged. I took it to Canal Walk Branch for repairs on the 6 Janaury 2014. They said they will call me back with in a couple of days. After receiving a number of sms from Vodacom to say they are still working on my phone. Only on the 17 January 2014 I received a call from Dowlene ...
For a couple of months I couldn't pay my contracts on the last day of the month. But I made a plan to pay even if it was late. Now this month I paid all 4 my contract phones on the first of the month and they still disconnected 2 of my contract numbers. When I phoned early today they said it was a ...
I ordered a new phone via MTN Business, all the paperwork was sorted and MTN delivered the phone last week Monday morning (7 working days already) but it has been impossible to get Business Activations to activate the sim so I can use the phone. I have tried emailing, calling several time but ...
I purchased 100 megabyte bundles which got depleted without me using any internetservice when I tried to get answers none of the consultants I spoke to could help. I then loadedmore bundles the same thing happened, after speaking to six consultants I got transfered to the manager whom told me that ...