This is not the first time I write this complaint. It is a year and a half later and my MTN uncapped internet which I pay R900 per month for still doesn't work. I connect it, connect to the router via WiFi and the speeds are a joke. Is someone going to fix it? ...
What a nice bunch of people, yet we feel as if we have been done for. We wanted to upgrade to a 10mbps line as we got an email from AFRIHOST that stated that Telkom upgraded the lines and we could therefore keep our package and have a discount or upgrade to a faster internet speed. We went for the ...
I called your call centre this morning to confirm payment of my account. I spent close to 5 minutes on the telephone line to your company - first 2 minutes was getting through and the other 3 min was with your call centre agent, providing my info and confirming my details with her. To my utter ...
Virgin mobile has been deducting ALOT more than the agreed amount on my contract. People keep phoning me about the incorrect billing and I keep asking them to send me a detailed bill, which never happens. Can someone please sort this out IMMEDIATELY? How can I be billed over R1000 a month when my ...
I went to renew my contract with mtn eastgate on 01/02/2014. i managed to get a new samsung S4. Wanted to put phone on insurance but didnt do that as there was an issue with their network i went back the next day and was served with a different guy and manage to get the insurance. the guy captured ...
I ported from Vodacom to Cell C in April 2013 due to the packages offered for smart phones. It all seemed excellent so I purchased an iPhone 5 on a Straight up 200 contract. I have yet to receive a statement and after numerous phone calls to confirm my e-mail address, I have still received nothing. ...