I'm trying to downgrade my ADSL line speed from Fastest to Fast. I've dialed the call centre number 10210 and chose option 4, but no one is picking up. After 30mins it still says the consultants are still busy. I'm starting to believe EVERYONE in that department is still on holiday! Please help! ...
Can someone explain to me what is the point of asking your customers if they'd like a option to soft lock they contract for a certain amount then Vodacom still proceeds to do as they please? I asked for my contract to be soft locked for R200 after my data bundles get depleted! When I called vodacom ...
Hi I have requested a migration on the 19th Dec 2013. I have received a sms saying that it was completed successfully. On the 1st of the month i called and learned that this was never processed, i ask the consultant why I received an sms, saying that it was so i asked if she can process it, then i ...
Cell C eventually calls me to tell me that they cannot provide me with the information of who hacked my account and what sites was downloaded, how ridiculous can Cell C support be, I had to on numerous occasions call them & ask for feedback & all they can say was we do not have the ...
A lady from vodacom call centre named Roxanne called me within the last week of September 2013 and suggested as we were such good customers to migrate our lines from 3 x 135 Top up lines, one data and one Top up 400 line that costed about R 1 700 per month to 3 x 200 Top up, a data line and a Top ...
A deduction from Nashua, for a delivery but nobody can say what the delivery relates to, who authorised it, or where it was delivered! I had a Nashua account while working for a large corporate, corporate policy I had to apply for this in my own name, reluctantly! When I left the corporate, I ...