I am being billed for services I have not requested, I have cancelled these but keep getting billed on my MTN contract, I expect this to be reimbursed and any services to be cancelled ASAP, this is CRAZY! I do not acquire any monthly services and this must be stopped before the matter gets taken ...
Good day. My request made on 23 Dec 2013 still has not been resolved. I took my Samsung S4 in for repairs and still dont know the status thereof. In order to follow up on MTN response (Nomonde) on 24 Dec 2013, I went to MTN Woodmead, and they referred me to MTN service centre in Morningside. After ...
MTN ive been trying to get an upgrade on my contract. None of your 3 shops that i went to have the phone i want in stock. I then ordered online after holding for the upgrade department call center for more than 40 minutes. Guess what? the MTN direct gave me 083 123 3667 to contact for any quesries ...
I applied for a contract for a Samsung Galaxy Tab on the 17/12/2013 with a monthly subscription of R289 with 1Gig free. My account was only activated on the 20/12/2013 and stopped again on the 24/12/2013 in which I could not use the Tab. I received an invoice for a huge amount for services I have ...
We moved end September2013. I phoned telkom to move the line to our new address on 10 Sept.2013.Just before we moved, i phoned to confirm te date of transfer. They then told me there is no infrastracture at the new place. They told me that they will have to cancel the transfer order and the line, ...
I have been a loyal MTN customer for the past few years now. I have two contracts to the value of more than R1000 a month. One of my contracts is in the 20th month and I enquired about my upgrade options. I went to my local MTN store and they indicated that I can only upgrade if I stay on the same ...