I intend buying a cell phone for my son and Vodacom is currently running a TV ad for a Blackberry @ R100 pm including BIS. I telephoned the Customer Care Line & Direct Sales and no one knows that I am taking about. How is it that Vodacom advertises a product or special which is not communicated ...
I have been trying to close my telkom account and telephone line for 6 months now. Telkom has been running a debit order against my account ever since. I used the line extensively, but since i have moved I am unable to use telkom and am restricted to another service provider as prescribed by our ...
I took my iPhone 5 into an MTN store today as there is a blue border around the edge of the screen. This is my 3rd iPhone and it is the fist time I am experiencing an issue with an Apple product. I was told that my iPhone only has a 12 month warranty and because I am in month 13 my warranty has ...
I took out a new contract with Telkom Mobile at the end of last year and decided to get the S4 Mini. To date I have not been able to send a single SMS. I have phoned the call centre on at least 3 occasions and got a mixture of responses and remedies. On my last call the agent explained that there ...
I requested cancellation of a month to month contract on the 16/08/2013. I have been debited until the end of December 2013 and a part fee for Jan this year. Cell C have no record of my request to cancel as the have somehow lost or misplaced my request and and are holding me liable for payment. ...
MTN bills me R489.01 per month for my 4gig 3G account. Then for the month of November 2013 I was billed R1500.83. I cancelled the debit and then I removed my sim card from my Ipad of the 20 December 2013 to check if I will still be charged more and then guess what... for the month of December I was ...