I CHOSE NEOTEL AS MY PROVIDER ABOVE ALL OTHER PROVIDERS, DUE TO THE PRICING STRUCTURE, EARLY JAN RABECCA AND I HAD A MEETING WHERE I WAS LED TO BELIVE THAT MY TELEPHONE LINES WOULD BE INSTALLED WITHIN 10DAYS.A GUY WITH THE NAME OF TREY CONTACTED ME TWICE, WITH THE ATTITUDE AS IF HE IS DOING ME A ...
I applied for a contract 4 weeks ago and the application was approved on the same day, a day after it was approved a subscription of R279 was deducted from my account, till now I haven't received the device. Last week I called 3 times and I asked one of your employees what was the issue, when he ...
This is the 10th time im complaining about the same issue. The first case has been open for a few months but no resolution. I now get an sms that my salary will be garnished and i must expect a visit from the sheriff. Sisa, please go back and listen to all the conversions we had regarding this ...
I recently lost my sim card as I use it mostly for financial services cell phone banking and for a number of things also I tried to contact MTN for a sim swap I called them like three times and they keep on asking questions like when last did I recharge on the sim card I didn't know I would loss ...
EVER SINCE DECEMBER I CALLED TO CHANGE MY CONTRACT PLAN ITS AGREED ON THE PHONE BUTIT NEVER ACTUALLY CHANGED!!! 2NDLY I ALSO HAD A QUERY IT REGARDS TO NOT RECEIVING SMS AND A FEW NUMBERS NOT GETTING THROUGH TO MY LINE THIS HAD BEEN SINCE I TOOK UP THE CONTRACT IN AUGUST... AS PER CONVERSATION I ...
I must say I'm so glad to be able to be on the MTN network without having them to be my service provider, so happy to be on Altech. I have been treated like the the above mentioned people are, can't believe that mtn could employ such numbsculls. ...