ALL INCOMING AND OUTGOING LINES HAVE BEEN OFF FOR 3 DAYS. AVERAGE WAITING TIME FOR REPORTING A FAULT OR FOLLOWING UP ON CALL LOGGED IS 30 MINUTES JUST TO BE INFORMED THAT ONE CANNOT ESCALATE AND MUST WAIT FOR FEEDBACK. WE ARE A BUSINESS THAT IS INTERNET BASED AND MAJOR CUSTOMERS ARE THREATENING ...
I never owed cell c any money. Yet, on my credit report, an amount of 562 reflects as outstanding! I called cell c legal department and they told me that they will sort this out. I called the bureau yesterday, still nothing was done! I called cell c again, their attitudes to my situation was cold. ...
This company has been a nightmare to deal with. As far as billing is concerned they charged me twince for installation and then iqnore my emails when I query the issue. I was also told its a month to month ISP but all the set up costs and difficult cancellation and no pro rata billing makes this ...
I reported lost Data of around 19 Gigs from Cell C. Yes they did promptly call me and said they would look into it. I received my Reference No:4013000418. True to her word, she called me back the next day, and promised that the 19 Gigs would be restored to my account, with no time frame, and I ...
I have been trying to get hold of someone from MTN for a week to sort out an account. I queried an amount and was told my account would be suspended. They still debited my account. I have been trying to sort it out being passed on from person to person. I was in contact with Wilhemina Magael who ...
We took out a contract with 8ta over the phone a few years ago. my fiancee used the phone for a while untill he lost it last year sometime. we heve been struggling since then to get a new simcard for this contract. He has not been able to use this phone for almost a year now. And there is airtime ...