I use 8ta/Telkom Mobile and I have been happy with the service until now. I was using a pre paid internet and dongle supplied by 8ta/ Telkom mobile. I purchased a new dongle from HUAWEI fully LTE compatible. I now have faster speed but never LTE connection. I contacted the help chat line at ...
There has been re-occurring latency issues in the Somerset West area for a multitude of confirmed residents. I have attempted to provide feedback through twitter. I have been asked to do speed-tests and other line tests, which I have submitted. No further feedback has been given there-after ...
To Whom It May Concern I took in my phone for repair as my phone screen broken due to the phone fell on the floor by accident. I was informed that my warranty would not cover the damages as it broke due to negligence and I would have to pay for the cost of repairs, I explained to the consultant ...
I reported "no service" on my moms landline on the 12 December2013. I did this via the internet and via sms. I have tried to follow the progress report on the internet, but the message says "open". i have then tried twice to call the faults department. the first time i was told ...
My account was upgraded in december from a 3gb uncapped data package to a 5gb uncapped data package, or so I was led to believe. As soon as I realised that it had be changed from a 3gb uncapped to a 5gb capped package I went back to them and requested they reinstate my 3gb uncapped. This was done 3 ...
My Telkom account was suspended on Monday due to a late payment - my fault obviously. The payment was done about an hour before I got the SMS that the line was suspended. The voice service was restored early Tuesday but the DSL remained suspended. A call to 10210 on Tuesday evening revealed this, ...